Where human rights claims go to die.
That is not our phrase. It is how Tribunal Watch Ontario — a coalition that includes former tribunal chairs and adjudicators — described the Human Rights Tribunal of Ontario in November 2024, based on the tribunal's own published data.
Watch what happens to one hundred claims.
Each card below is one of the HRTO's final decisions in 2023–24, in proportion. Scroll, and the tribunal's own numbers stamp themselves.
Fewer people are filing. The backlog doubled anyway.
If a system's intake falls by a quarter and its queue still doubles, the problem is not the public. It is the system.
The lifecycle of an “abandoned” application.
“Abandonment” sounds like the applicant walked away. The record shows what actually happens.
You file.
You complete a roughly 20-page application, telling your story in your own words — as the system was designed for. Four out of five applicants do this without a lawyer.
Silence.
Your file sits in the backlog. In many cases the application is never even served on the respondent. Counsel report that motions and interim requests go unanswered for months or years.
The file “reactivates” — against you.
The tribunal sends a Notice of Intent to Dismiss or a demand for complex written legal submissions on the factual and legal basis of your claim — the kind of document lawyers are paid to draft. You may get one chance and a short deadline.
Dismissed “as abandoned.”
Dismissals for abandonment nearly tripled — from 374 in 2017–18 to 1,083 in 2023–24. Most dismissed files were filed in 2020 or earlier. When unrepresented applicants do manage to file the demanded submissions, they are almost always ruled inadequate.
The tribunal dismissed it by mistake.
In 2023–24, 29 of the 39 successful reconsideration requests were granted because of the HRTO's own administrative errors — mostly its failure to upload documents the applicant had actually submitted. In the first quarter of 2024–25 alone: 11 of 13.
And if you win? The awards trivialize the harm.
For the 2–3% who survive to a hearing and prove discrimination, this is what dignity is worth at the HRTO.
What the published decisions show about the tribunal's own conduct.
Every quotation below is taken verbatim from a published tribunal decision or court ruling, cited by name. This is not commentary. It is the record.
A three-judge panel found “a fundamental flaw” in an HRTO adjudicator's reasoning.
The adjudicator, facing a bias concern, responded by stripping the applicant of his chosen lawyer instead of stepping aside. The Divisional Court set her decisions aside and remitted the case to a different adjudicator, holding:
“If the concern is one going to reasonable apprehension of bias, the appropriate remedy is for the adjudicator to recuse themselves.”
“Any recusal for bias has an impact on the ability of a tribunal to assign adjudicators. That is the administrative cost of ensuring access to impartial decision making, which is a fundamental component of a fair justice system.”
A woman reported death threats. Police interrogated her. Eight years later, the tribunal still hasn't heard her case.
Dawn Peddie and her daughter reported that a man had threatened to kill them and drown the daughter. The published record describes officers interrogating the two women complainants — the daughter reduced to tears — while the man faced no consequences. A 2021 tribunal decision found the application had a reasonable prospect of success. The police interview videos, acknowledged by Crown counsel as outstanding since October 2024, have never been produced to the applicant or the tribunal.
Along the way, the same adjudicator whose reasoning the Divisional Court faulted in Whearty dismissed the application as abandoned; the dismissal was later reversed by the tribunal itself following Divisional Court guidance — after more than a year of additional delay. The tribunal's May 25, 2026 endorsement, containing dismissal threats, was emailed directly to Ms. Peddie personally — a represented, trauma-affected applicant — contrary to the tribunal's own Practice Direction on communicating with represented parties.
A published credibility finding against a brain-injured lawyer's sworn account of his own injury.
Applicant's counsel disclosed a traumatic brain injury to the tribunal eight times over eight months. The published decisions contain no inquiry into his functional limitations, and the accommodation analysis mentions none of the eight disclosures. Instead, after counsel swore an affidavit on the exact one-year anniversary of his injury and transposed the year — a corrected affidavit was filed fifty minutes later and sat before the adjudicator for twenty-seven days — the decision states:
“Although the date of injury provided by counsel must be incorrect as the Decision was issued prior to July 24, 2025, I accept that counsel may have, or have had, ‘lingering effects’ from their head injury, which affected their ability to work.”
The corrected affidavit is not mentioned. The finding — issued without notice, at the very tribunal charged with enforcing the duty to accommodate — is now permanently indexed on CanLII under counsel's name.
A female lawyer's Reply excluded before it could be answered.
Co-counsel's Reply Submissions advanced six independent legal grounds for recusal, each anchored in published decisions and timestamped documents. The tribunal excluded that Reply before reaching the merits, ruling that no right of reply existed under its Rules and that the underlying motion and the Respondent's response “adequately capture the positions of the parties” — a determination made without inviting submissions on the point. Of the narrower grounds actually before the tribunal in that underlying motion, two went unaddressed anywhere in the reasons that followed: a prior complaint concerning the same adjudicator, and an outstanding application for judicial review of her own earlier decisions in the file. On the record the tribunal did consider, its entire treatment of counsel's advocacy reads:
“It is clear that the Zahara is unhappy with my decisions, however, the Form 10 does not provide the cogent evidence required to rebut the strong presumption of judicial impartiality.”
In the same decision, the male opposing counsel's submissions are quoted, engaged with, and accepted at paragraphs 18, 22, 24 and 33 — without any characterization of his motivations. Engaging with a male lawyer's logic while recasting a female lawyer's legal argument as emotion is a pattern courts and equality bodies have long identified as a signature of gender bias in adjudication.
The same pattern shows up across the system.
A note on what follows: this section documents institutional patterns across many adjudicators, over many years. It is not a claim that every HRTO member behaves this way — most decisions are not challenged, most files never reach the Divisional Court, and the adjudicators named in Exhibit E are not interchangeable with the ones named here. The point is the opposite of a single grudge: this keeps happening, to different applicants, before different decision-makers, and the institution has not fixed it.
A disability discrimination hearing that took ten years — because the adjudicator left partway through.
Filed in 2015. An in-person hearing began in 2018 but was not completed before the adjudicator left the Tribunal in 2021. A second hearing, held by video conference, was “fraught with procedural anomalies” — the employer was permitted to file new evidence contrary to earlier rulings, while the applicant was denied the chance to cross-examine on it. The Divisional Court found her procedural right to a fair hearing had been violated and called the proceeding's decade-long length “egregious and the exclusive fault of the Tribunal.”
Missing one email was treated as abandoning an eight-year case.
An applicant with no history of non-responsiveness missed a single email. The tribunal deemed the application abandoned and dismissed it. The Divisional Court called the dismissal “obviously unfair,” holding that “failing to respond to one e-mail, in all of the circumstances of this case, cannot possibly justify an inference that the Applicant had abandoned the proceeding.”
One day late, genuine confusion, no extension.
The tribunal refused to extend a filing deadline missed by a single day amid genuine jurisdictional confusion. The Divisional Court found the refusal unreasonable: “it is not a reasonable approach to require an accounting for every minute of every day of delay.”
A councillor's racial profiling complaint, dismissed for ignoring the Supreme Court of Canada.
Matthew Green, a Black city councillor, alleged racial profiling by a police officer during a “wellness check.” A police disciplinary hearing cleared the officer; the tribunal then dismissed Green's human rights complaint on that basis. The Divisional Court — the same reviewing judge, Justice Sachs, who found the fundamental flaw in Whearty, in a different proceeding before a different HRTO adjudicator — held the Tribunal had failed to engage with binding Supreme Court authority, calling it the first case of its kind since that authority was decided. The Ontario Human Rights Commission intervened in Green's favour. Remitted to a different adjudicator.
If this happened to you, the clock is already running.
Persons who have been subjected to discrimination, gender-based or sexist disregard, or disability-related disregard and discrimination by the Human Rights Tribunal of Ontario itself — including disabled counsel whose accommodation needs were never engaged, lawyers and parties whose advocacy was recast as personal reaction rather than legal argument, and applicants whose files were dismissed after years of tribunal inactivity or the tribunal's own errors — should obtain Independent Legal Advice to explore their options.
A two-year limitation period generally runs from the date you knew, or reasonably ought to have known, that you had recourse. Judicial review of a tribunal decision carries far shorter timelines still.
Time may be limited. Seek advice promptly.Directions.
Styled the way a decision ends — because this is what should actually happen next.